Lead Cashier: Seamless Checkout & Guest Service

Lowe's; Raynham (MA); Hybrid; USD 23,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Employee discount

Tuition assistance

Training programs

Job summary

Lowe’s is seeking a customer service associate in Massachusetts to help customers locate and load merchandise, answer questions, and guide through projects. You will operate cash registers, assist with returns, and ensure accuracy in transactions while maintaining store standards.

Responsibilities include promoting Lowe’s programs, offering product knowledge, and supporting team members to deliver exceptional service. Prior retail experience is preferred.

Qualifications

• High school diploma or GED or equivalent experience.
• Less than 1 year experience using a computer.
• Less than 1 year experience with retail technology (smartphones/tablets).
• 1 year of retail cashier experience.
• Ability to obtain sales-related licensure or registration if required.

Responsibilities

• Provide SMART customer service daily following Lowe's policies and programs.
• Assist customers by locating, demonstrating, selecting, carrying, and loading merchandise.
• Respond promptly to customer and employee questions and guide through projects when needed.
• Inform customers about stock, special orders, features, warranties, and Lowe's programs.
• Coach and train associates in departmental duties and sales opportunities.

Skills

Customer service

Cash register operations

Merchandise assistance

Stock knowledge

Loss prevention awareness

Team coaching

Education

High school diploma or GED

Tools

Cash register hardware

POS system

Job description

Lowe’s is seeking a customer service associate in Massachusetts to help customers locate and load merchandise, answer questions, and guide through projects. You will operate cash registers, assist with returns, and ensure accuracy in transactions while maintaining store standards.

Responsibilities include promoting Lowe’s programs, offering product knowledge, and supporting team members to deliver exceptional service. Prior retail experience is preferred.