Lead Cashier: Guest Experience & Training

Ulta Beauty, Inc.; Seabrook (NH); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty in Seabrook, NH seeks a Lead Cashier to ensure fast, accurate guest transactions and maintain pristine cashwrap standards.

This role trains new cashiers, supports the loyalty program, and collaborates with the leadership team to deliver exceptional guest experiences while achieving sales goals.

A high school diploma is preferred and two years of relevant experience are expected; strong communication and team skills are essential.

Qualifications

• High school diploma is preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.

Skills

Guest service

Sales

Excellent communication

Team collaboration

Multitasking

Adaptability

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty in Seabrook, NH seeks a Lead Cashier to ensure fast, accurate guest transactions and maintain pristine cashwrap standards.

This role trains new cashiers, supports the loyalty program, and collaborates with the leadership team to deliver exceptional guest experiences while achieving sales goals.

A high school diploma is preferred and two years of relevant experience are expected; strong communication and team skills are essential.