Lead Cashier: Guest Experience & Training

Ulta Beauty; Bozeman (MT); On-site; USD 32,000 - 46,000; Full time

Job summary

Ulta Beauty in Bozeman, MT is hiring a Lead Cashier to ensure fast, friendly guest transactions and maintain pristine cashwrap standards. You will train new cashiers, cross-train teammates, and contribute to loyalty efforts while delivering an exceptional guest experience.

Ideal candidates have 2+ years of retail or cashiering experience, strong communication, and the ability to lead by example in a fast-paced environment. Flexible schedule including weekends is required.

Qualifications

• High school diploma is preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure each guest receives exceptional service by greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Pair guests with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

Skills

POS proficiency & Apple devices

Excellent written & verbal comms

Strong collaboration & interpersonal

Independence & teamwork

Customer relationships

Adaptability under pressure

Education

High school diploma

Tools

Point of Sale system

Job description

Ulta Beauty in Bozeman, MT is hiring a Lead Cashier to ensure fast, friendly guest transactions and maintain pristine cashwrap standards. You will train new cashiers, cross-train teammates, and contribute to loyalty efforts while delivering an exceptional guest experience.

Ideal candidates have 2+ years of retail or cashiering experience, strong communication, and the ability to lead by example in a fast-paced environment. Flexible schedule including weekends is required.