Lead Cashier — Guest Experience & Team Coach

Ulta Beauty, Inc.; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier to drive guest service excellence and sales performance in a dynamic beauty retail environment. The role emphasizes greeting guests, recommending products, and coordinating service appointments.

The Lead Cashier will also train new cashiers, manage cashwrap operations, and contribute to loyalty initiatives while maintaining store standards and teamwork.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent.
• Proven ability to delegate, multi-task, and problem-solve.
• Experience addressing guest concerns and questions promptly and professionally.
• Experience exceeding sales goals and training new hires.

Responsibilities

• Meet or exceed store sales, loyalty, and shrink goals.
• Greet guests, provide personalized service, and recommend Ulta Beauty products.
• Handle sales, refunds, and exchanges.
• Coordinate makeup applications, skincare analysis, and product demonstrations.
• Book appointments for services and in-store events.

Skills

Customer service

Communication

Team collaboration

Multitasking

Sales excellence

Tech proficiency

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier to drive guest service excellence and sales performance in a dynamic beauty retail environment. The role emphasizes greeting guests, recommending products, and coordinating service appointments.

The Lead Cashier will also train new cashiers, manage cashwrap operations, and contribute to loyalty initiatives while maintaining store standards and teamwork.