Lead Cashier: Guest Experience & Loyalty Driver

Ulta Beauty, Inc.; Gastonia (NC); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty, Inc. is seeking a Lead Cashier to oversee guest transactions, maintain cashwrap standards, and support the leadership team in training new cashiers.

The role focuses on delivering exceptional guest experiences, driving loyalty, and ensuring smooth point-of-sale operations. You will collaborate with store leadership to meet sales goals, manage returns, and assist in in-store events that enhance the guest experience.

Qualifications

• High school diploma is preferred.
• 2 years of relevant work experience or equivalent.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and selling.
• Experience addressing guest concerns promptly and professionally.

Responsibilities

• Drive guest service and loyalty through exceptional cashiering.
• Lead and train cashiers and cross-train associates.
• Manage cashwrap operations and storefront displays.
• Assist in achieving store goals related to sales and loyalty.

Skills

POS system

Guest service

Team collaboration

Communication

Customer relationships

Adaptability

Education

High school diploma

Tools

Apple devices

General tech

Job description

Ulta Beauty, Inc. is seeking a Lead Cashier to oversee guest transactions, maintain cashwrap standards, and support the leadership team in training new cashiers.

The role focuses on delivering exceptional guest experiences, driving loyalty, and ensuring smooth point-of-sale operations. You will collaborate with store leadership to meet sales goals, manage returns, and assist in in-store events that enhance the guest experience.