Lead Cashier: Guest Experience & Loyalty Leader

Ulta; Oceanside (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty is seeking a Lead Cashier to drive guest loyalty and optimize cashwrap operations. You will train new cashiers, support store leadership, and ensure clean, welcoming, and efficient checkout areas that boost sales and brand experience.

As a Lead Cashier, you’ll manage transactions, assist with demonstrations, and coordinate with teams to deliver an exceptional guest experience while meeting performance targets and loyalty goals across all channels.

Qualifications

• High school diploma is preferred
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
• Proven ability to delegate, multi-task, and problem-solve
• Demonstrated knowledge and passion for guest service and a competency for selling
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
• Demonstrated experience in exceeding sales goals and training new hires

Responsibilities

• Meet or exceed store sales, loyalty, and service goals.
• Provide exceptional guest service at the cashwrap.
• Handle sales, refunds, and exchanges.
• Pair guests with associates for makeup and demonstrations.
• Book appointments and support in-store events.
• Maintain cashwrap displays and store cleanliness.
• Ensure attendance and punctuality.

Skills

POS system

Communication

Teamwork

Independence

Customer relations

Adaptability

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier to drive guest loyalty and optimize cashwrap operations. You will train new cashiers, support store leadership, and ensure clean, welcoming, and efficient checkout areas that boost sales and brand experience.

As a Lead Cashier, you’ll manage transactions, assist with demonstrations, and coordinate with teams to deliver an exceptional guest experience while meeting performance targets and loyalty goals across all channels.