Lead Cashier: Guest Experience & Loyalty Champion

Ulta Beauty, Inc.; Edmond (OK); On-site; USD 28,000 - 38,000; Full time

Job summary

Ulta Beauty in Edmond, OK, is seeking a Lead Cashier to drive guest experience, loyalty results, and store performance. The role involves coaching cashiers, managing register procedures, and ensuring clean, engaging cashwrap areas while supporting the leadership team.

The incumbent collaborates with teammates to deliver exceptional service, handle transactions, and promote loyalty benefits. This full-time position requires flexibility and a customer-first mindset to exceed sales goals.

Qualifications

• 2 years of relevant work experience or equivalent combination of education and relevant work experience.
• Proven ability to delegate, multi-task, and problem-solve.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service

Responsibilities

• Contribute to meeting store goals related to retail and service sales, omni-channel, loyalty, and shrink.
• Ensure each guest receives exceptional service through a guest-friendly environment.
• Handle sales, refunds, and exchanges courteously.
• Book appointments for services and in-store events to drive sales and guest experience.
• Take ownership of cashwrap displays and ensure store readiness at all times.
• Maintain prompt, regular attendance.

Skills

Guest service

Cash handling

Team leadership

Communication

Education

High school diploma (preferred)

Tools

POS system

Apple devices

Job description

Ulta Beauty in Edmond, OK, is seeking a Lead Cashier to drive guest experience, loyalty results, and store performance. The role involves coaching cashiers, managing register procedures, and ensuring clean, engaging cashwrap areas while supporting the leadership team.

The incumbent collaborates with teammates to deliver exceptional service, handle transactions, and promote loyalty benefits. This full-time position requires flexibility and a customer-first mindset to exceed sales goals.