Lead Cashier – Guest Experience & Loyalty

Ulta Beauty; Mays Landing (NJ); On-site; USD 22,000 - 33,000; Full time

Job summary

Ulta Beauty in Mays Landing, NJ is seeking a Lead Cashier to drive guest satisfaction and loyalty through proactive cashier leadership. You will train new cashiers, manage cashwrap operations, and collaborate with the store team to meet sales and service goals.

The role emphasizes delivering a personalized Ulta Beauty brand experience, processing transactions accurately, and coordinating demonstrations and services to maximize guest value. Flexible scheduling may apply.

Qualifications

• High school diploma is preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi‑task, and problem‑solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni‑channel, guest loyalty, and retail shrink as set by Ulta Beauty for the store.
• Ensure each guest receives exceptional service by greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Handle sales, refunds, and exchanges with courtesy.
• Pair guests with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and guest experience.
• Book appointments for and support services and in‑store events to deliver an unrivaled guest experience while delivering on sales goals.
• Oversee replenishment, organization, and maintenance of cashwrap displays and impulse fixtures to ensure guest‑readiness.
• Maintain prompt, regular attendance.
• Support leadership by cashier chat ins/outs and associate exit inspections as needed.

Skills

Customer service

Sales driven

Communication

Team collaboration

Interpersonal skills

Adaptability

Education

High School Diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty in Mays Landing, NJ is seeking a Lead Cashier to drive guest satisfaction and loyalty through proactive cashier leadership. You will train new cashiers, manage cashwrap operations, and collaborate with the store team to meet sales and service goals.

The role emphasizes delivering a personalized Ulta Beauty brand experience, processing transactions accurately, and coordinating demonstrations and services to maximize guest value. Flexible scheduling may apply.