Lead Cashier - Guest Experience & Loyalty

Ulta Beauty; Dayton (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty in Dayton seeks a Lead Cashier to drive guest experiences at the cashwrap, train new cashiers, and support leadership with register operations. You will focus on loyalty, credit, and seamless transactions while maintaining store standards and a welcoming atmosphere.

The role emphasizes leadership, teamwork, and delivering exceptional customer service, with opportunities to contribute to sales goals and in-store events.

Qualifications

• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
• Proven ability to delegate, multi-task, and problem-solve
• Demonstrated knowledge and passion for guest service and a competency for selling
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
• Demonstrated experience in exceeding sales goals and training new hires

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty and credit
• Ensure exceptional service by greeting and engaging each guest and recommending Ulta Beauty products
• Handle sales, refunds, and exchanges
• Pair guests with an associate for makeup applications and product demonstrations to drive sales
• Book appointments for services and in-store events to deliver unrivaled guest experience while meeting sales goals
• Maintain cashwrap displays, supplies, and impulse fixtures for guest-readiness
• Maintain prompt, regular attendance
• Assist in training of new cashiers and cross-training of associates
• Collaborate with managers and associates to grow the business

Skills

Customer service

POS system

Communication

Teamwork

Sales skills

Problem solving

Education

High school diploma preferred

Job description

Ulta Beauty in Dayton seeks a Lead Cashier to drive guest experiences at the cashwrap, train new cashiers, and support leadership with register operations. You will focus on loyalty, credit, and seamless transactions while maintaining store standards and a welcoming atmosphere.

The role emphasizes leadership, teamwork, and delivering exceptional customer service, with opportunities to contribute to sales goals and in-store events.