Lead Cashier & Guest Experience Leader

Ulta Beauty, Inc.; Tampa (FL); Presencial; USD 19.000 - 29.000; Jornada completa

Descripción de la vacante

Ulta Beauty, Inc. in Tampa, FL is seeking a Lead Cashier to drive guest transactions with a focus on loyalty results and exceptional service. This role trains new cashiers and supports cross-training of associates, ensuring accurate cash handling and a polished cashwrap.

The Lead Cashier leads by example, collaborates with the store team, and helps create a welcoming shopping environment while meeting sales goals and maintaining store standards.

Formación

• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsabilidades

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni‑channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in‑store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest‑readiness at all times.
• Maintain prompt, regular attendance.

Conocimientos

Guest service

Cash handling

Communication

Teamwork

Adaptability

Educación

High school diploma

Herramientas

POS systems

Apple devices

Descripción del empleo

Ulta Beauty, Inc. in Tampa, FL is seeking a Lead Cashier to drive guest transactions with a focus on loyalty results and exceptional service. This role trains new cashiers and supports cross-training of associates, ensuring accurate cash handling and a polished cashwrap.

The Lead Cashier leads by example, collaborates with the store team, and helps create a welcoming shopping environment while meeting sales goals and maintaining store standards.