Lead Cashier & Guest Experience Leader

Ulta Beauty, Inc.; Newington (NH); On-site; USD 21,000 - 26,000; Full time

Job summary

Ulta Beauty, Inc. is seeking a Lead Cashier to drive guest service and loyalty at the cashwrap. The role trains new cashiers, collaborates with teammates, and supports leadership in opening/closing registers while maintaining store presentation.

The Lead Cashier will focus on sales, service, and loyalty engagement, ensuring accurate transactions and a positive guest experience in a fast-paced retail environment.

Qualifications

• 2 years of relevant work experience or equivalent combination of education and experience.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a selling mindset.
• Experience addressing guest concerns promptly and professionally to deliver service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Meet or exceed store goals related to retail and service sales, omni-channel, guest loyalty, and shrink.
• Provide exceptional service by greeting guests, personalizing assistance, and recommending products.
• Handle sales, refunds, and exchanges with courtesy and accuracy.
• Pair guests with a beauty advisor for makeup applications and product demos.
• Book appointments and support services and in-store events.
• Maintain cashwrap displays, supplies, and impulse fixtures for guest readiness.

Skills

POS / tech proficiency

Communication skills

Teamwork / collaboration

Independent work

Customer relationships

Adaptability

Education

High school diploma (preferred)

Tools

Point of Sale system

Apple devices

Job description

Ulta Beauty, Inc. is seeking a Lead Cashier to drive guest service and loyalty at the cashwrap. The role trains new cashiers, collaborates with teammates, and supports leadership in opening/closing registers while maintaining store presentation.

The Lead Cashier will focus on sales, service, and loyalty engagement, ensuring accurate transactions and a positive guest experience in a fast-paced retail environment.