Lead Cashier & Guest Experience Leader

Ulta Beauty, Inc.; Sumter (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty, Inc. is seeking a Lead Cashier to ensure efficient guest transactions and maintain high standards at the cashwrap. The role includes training cashiers, supporting loyalty programs, and collaborating with the leadership team to meet sales and guest experience goals.

The position emphasizes cash handling, store presentation, and adherence to procedures while delivering exceptional customer service and driving sales.

Qualifications

• High school diploma is preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Drive efficient guest transactions and maintain cashwrap standards including cleanliness and aesthetics.
• Assist in training of new cashiers and cross‑training of other associates.
• Lead loyalty initiatives and drive guest loyalty metrics and credit program adoption.
• Support leadership with open/close register functions and cashier chat in/outs.
• Maintain store standards, cleanliness, and organization at cashwrap and sales floor.
• Ensure attendance and punctuality to support store operations.

Skills

Guest service

Communication

POS system

Team collaboration

Independence

Education

High school diploma

2 years experience

Job description

Ulta Beauty, Inc. is seeking a Lead Cashier to ensure efficient guest transactions and maintain high standards at the cashwrap. The role includes training cashiers, supporting loyalty programs, and collaborating with the leadership team to meet sales and guest experience goals.

The position emphasizes cash handling, store presentation, and adherence to procedures while delivering exceptional customer service and driving sales.