Lead Cashier & Guest Experience Leader

Ulta Beauty; Napa (CA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Job summary

Ulta Beauty in Napa, CA seeks a Lead Cashier to ensure efficient guest transactions and maintain cashwrap standards. You will train new cashiers, cross-train associates, and lead through loyalty programs, while delivering exceptional guest service and sales support.

Responsibilities include managing register operations, assisting with makeup applications and services, and maintaining store cleanliness and assets. Flexible schedule, weekends and holidays required.

Qualifications

• Proficient with basic technology (POS system, devices).
• Excellent written and verbal communication.
• Strong collaboration and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships.
• Ability to react under pressure and use good judgment.

Responsibilities

• Contribute to meeting store goals related to retail and service sales, loyalty, and shrink.
• Ensure guests receive exceptional service with a personalized experience.
• Handle sales, refunds, and exchanges.
• Pair guests with associates for makeup applications and demos to drive sales.
• Book and support in-store services and events to enhance guest experience.

Skills

Customer service

Communication

Teamwork

Problem solving

Relationship building

Under pressure

Education

High School Diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty in Napa, CA seeks a Lead Cashier to ensure efficient guest transactions and maintain cashwrap standards. You will train new cashiers, cross-train associates, and lead through loyalty programs, while delivering exceptional guest service and sales support.

Responsibilities include managing register operations, assisting with makeup applications and services, and maintaining store cleanliness and assets. Flexible schedule, weekends and holidays required.