Lead Cashier: Guest Experience & Cash Management

Event Network, Inc.; New York (NY); On-site; USD 24,000 - 25,000; Full time

Job summary

Event Network, Inc. is seeking a Lead Cashier to ensure optimal guest service and mastery of the register system in a fast-paced environment. The role includes handling special transactions, opening/closing registers, and supporting store leadership.

The Lead Cashier will resolve guest issues, oversee cash wrap activities, and promote a learning environment aligned with e|n core values, while driving sales and maintaining loss prevention standards.

Qualifications

• Experience delivering guest service and operating a cash register.
• Ability to handle returns, price overrides, and special transactions.
• Wamiliar with opening/closing procedures for registers and daily cash management.

Responsibilities

• Holds self accountable to e|n standards of performance and behavior.
• Resolves guest service issues in partnership with Store Director.
• Responsible for cash wrap functions and assisting with returns, price overrides, and special transactions.
• Builds strong relationships with team members to support business results.
• Promotes self development and models e|n core values.
• Maintains relationships to support growth and complies with personnel policies.
• Assists in achieving sales, per cap, and purchase-with-purchase goals.
• Maintains accurate accounting of register tills and cash handling.
• Performs daily tasks such as cleaning, store recovery, and merchandise placement.
• Accountable for Loss Prevention procedures.

Skills

Guest service

Register accuracy

Cash handling

Team collaboration

Tools

POS System

Job description

Event Network, Inc. is seeking a Lead Cashier to ensure optimal guest service and mastery of the register system in a fast-paced environment. The role includes handling special transactions, opening/closing registers, and supporting store leadership.

The Lead Cashier will resolve guest issues, oversee cash wrap activities, and promote a learning environment aligned with e|n core values, while driving sales and maintaining loss prevention standards.