Guest-Experience Sales Lead

Event Network; Fort Worth (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Event Network, Inc. seeks a Sales Lead to support store leadership and deliver outstanding guest service. You will assist the Store Director and Assistant Store Director in guiding the team to meet service standards and drive results.

The role includes handling cash transactions, balancing tills, performing opening and closing duties, and training team members in policy and performance. You will foster a safe, clean, and welcoming environment, uphold e|n standards, and participate in regional

Qualifications

• Experience in guest service leadership or supervisory role.
• Ability to guide a team to meet service standards and sales goals.
• Familiarity with cash handling, balancing tills, and basic POS.

Responsibilities

• Assist Store Director and Assistant Store Director in leading the sales team.
• Ensure optimal guest service and resolve guest service issues promptly.
• Perform opening and closing operations and maintain store standards.
• Balance cash transactions and maintain accurate registers.
• Train team members on policies, performance, and procedures.

Skills

Guest service

Leadership

Cash handling

Opening/closing operations

Team training

Tools

POS system

Loss prevention

Job description

Event Network, Inc. seeks a Sales Lead to support store leadership and deliver outstanding guest service. You will assist the Store Director and Assistant Store Director in guiding the team to meet service standards and drive results.

The role includes handling cash transactions, balancing tills, performing opening and closing duties, and training team members in policy and performance. You will foster a safe, clean, and welcoming environment, uphold e|n standards, and participate in regional