Lead Cashier (Part-Time) @ Brevard Zoo

Event Network, LLC; Melbourne (FL); On-site; USD 29,000 - 36,000; Full time

Job summary

Event Network, LLC seeks a Lead Cashier to deliver exceptional guest service, master the register system, and manage opening and closing procedures.

This role supports returns, price overrides, and special transactions while partnering with the Store Director to drive sales and guest satisfaction. You will contribute to team development, uphold e|n standards, and help maintain a clean, safe shopping environment.

Qualifications

• Experience delivering guest service in a retail setting.
• Ability to operate the register system and process returns and price overrides.
• Experience opening and closing assigned registers.
• Strong teamwork and communication with Store Director and team.

Responsibilities

• Provide optimal guest service and meet guest needs promptly.
• Master the register system and handle returns, price overrides, and special transactions.
• Open and close assigned registers and ensure cash handling accuracy.
• Resolve guest service issues in partnership with Store Director.
• Support merchandising, housekeeping, and store presentation as directed.
• Foster a positive team environment and uphold e|n standards.

Job description

YOUR FUTURE BEGINS AT THIS PREMIER DESTINATION

At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve.

Summary

This position provides optimal guest service ensuring that all the guest needs are met in a timely manner. A Lead Cashier performs guest service skills that align with e|n Cares. The Lead Cashier demonstrates a mastery of the register system and is authorized to handle special transactions to include returns, and price overrides. This position is responsible for the opening and closing of specific registers. A Lead Cashier will also complete additional tasks as assigned by the Store Director.

Key Responsibilities And Accountabilities

Leadership and Team Member Results

• Holds self accountable to all e|n standards of performance and behavior.
• Resolves guest service issues in partnership with Store Director.
• Responsible for cash wrap functions and assisting Service Representatives with returns, price overrides and special transactions.
• Builds strong relationships with team members to align and support execution of business results.
• Actively pursues opportunities to promote self development.
• Creates a learning environment by modeling e|n core values.
• Fosters Partner team member relationships to support business initiatives and growth.
• Complies with company personnel policies.

Business and Financial Results

• Assists team to achieve store location’s sales, per cap and purchase with purchase goals.
• Achieves personal purchase with purchase sales goals and other statistical sales expectations assigned by the store leadership team.
• Responsible for accurate accounting of register tills.
• Consistently looks for methods to maximize store sales.
• Accountable for accurate cash handling and ensures completion and accuracy of all register transactions.
• Works assigned schedule.

Management and Operating Results

• Accountable for completing product, operations, and merchandise presentation training.
• Responsible for maintaining all visual presentations and directives as communicated by Store Director and SSC initiatives.
• Participates in all e|n initiatives and ensures sustainability.
• Responds and reacts to all communication in a timely manner.
• Performs daily tasks such as cleaning, store recovery, and merchandise placement.
• Accountable for all Loss Prevention procedures and requirements.

Guest and Partner Results

• Accountable to consistently demonstrate e|n Cares.
• Required to maintain full knowledge of the venue’s building and programs.
• Ensures a clean, organized and safe environment for guests to shop in.
• Follows e|n and Partner dress code guidelines.
• Participates in regional philanthropic activities.

Physical Demands

• While performing the duties of this job, the Lead Cashier is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
• The Lead Cashier must frequently lift and/or move up to 10 pounds.

Event Network celebrates diversity and is proud to be an equal-opportunity employer. We’re committed to creating an inclusive environment for all Team Members.