Lead Cashier & Customer Service Specialist

Lowe's; Lansdale (Montgomery County); On-site; USD 28,000 - 36,000; Full time

Job summary

Lowe’s in Lansdale, PA is seeking a Sales Associate to provide excellent customer service, assist customers, and handle transactions efficiently.

You will operate the cash register, help with loading merchandise, price matching, and maintain store cleanliness and organization. A high school diploma and cash-handling experience are preferred, with ability to learn Lowe’s policies and procedures.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable.
• 1 Year Retail experience as a cashier
• Less than 1 Year Experience using common retail technology, such as smart phones and tablets.

Responsibilities

• Provides SMART customer service at all times through Lowe’s customer service policies and programs
• Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise
• Listens to and responds to customer and employee questions by guiding them through projects in-store
• Communicates information to customers regarding stock, special orders, feature benefits, and warranty information
• Coaches and trains associates in departmental duties or sales opportunities
• Uses a cash register to process sales transactions, returns, and refunds
• Removes security tags, verifies product information, and bags merchandise for customers
• Prepares register area at shift start/end and ensures register/scanner functionality
• Inspects returned merchandise for damages
• Looks up product information and price match with competitors
• Records items used in the store on the store use lists
• Monitors cash in drawer and cash recycler levels
• Detects shoplifting and communicates risks to management/Asset Protection
• Maintains housekeeping and safety standards in store and work areas
• Operates store equipment as needed
• Performs other duties as assigned

Skills

Customer service

Cashier experience

Retail POS systems

Communication skills

Education

High school diploma or GED

Tools

POS hardware

Job description

Lowe’s in Lansdale, PA is seeking a Sales Associate to provide excellent customer service, assist customers, and handle transactions efficiently.

You will operate the cash register, help with loading merchandise, price matching, and maintain store cleanliness and organization. A high school diploma and cash-handling experience are preferred, with ability to learn Lowe’s policies and procedures.