Lead Cashier & Front-End Leader - Train & Elevate Service

Workstream; Round Lake (IL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

401(k) Benefits

Ace Hardware Employee Perks

In Store Discount

Paid Time Off

Health, Dental and Vision Benefits

Employee Assistance Program

Job summary

Laskowski Ace Hardware in Round Lake, IL is seeking a Full Time Cashier who will lead front-end operations, train cashiers, and ensure accurate cash handling and customer service. You will oversee register areas, manage lines, and promote Ace Rewards and B2B programs while maintaining store standards.

The role emphasizes outstanding customer service, teamwork, and adherence to safety policies, with occasional travel and opportunities to develop leadership skills within a local community hardware

Qualifications

• Customer satisfaction-oriented
• Attention to detail
• Solid team player with excellent interpersonal skills with a strong willingness to learn
• Bilingual (Spanish) verbal and written communication skills a plus
• At least 18 years old
• Excellent problem-solving skills
• Knowledge of company systems and procedures
• Positive attitude

Responsibilities

• Ensure each customer receives outstanding service.
• Greet customers as they enter the store
• Troubleshoot point-of-sale problems
• Train and direct cashiers at the front end and set customer service standards
• Follow safety procedures and report issues to management
• Perform cash handling and POS transactions accurately
• Maintain front-end displays and store cleanliness
• Manage customer lines and call for backup when needed
• Promote Ace Rewards and B2B programs
• Assist with online and curbside orders
• Conduct cashier training and meetings
• Order and maintain register supplies
• Protect against shoplifting per policy
• Communicate with management and staff as needed
• Support with hiring and interviewing cashiers
• Ensure policy compliance and positive customer interactions

Skills

Customer satisfaction

Attention to detail

Team player

Bilingual (Spanish)

Age 18+

Problem-solving

Knowledge of company systems

Positive attitude

Job description

Laskowski Ace Hardware in Round Lake, IL is seeking a Full Time Cashier who will lead front-end operations, train cashiers, and ensure accurate cash handling and customer service. You will oversee register areas, manage lines, and promote Ace Rewards and B2B programs while maintaining store standards.

The role emphasizes outstanding customer service, teamwork, and adherence to safety policies, with occasional travel and opportunities to develop leadership skills within a local community hardware