Lead Front-End Cashier & Customer Experience Pro

Ace Hardware Corporation; Antioch (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Ace Hardware Employee Perks

401K Benefits

In-Store Discount

Access to PerkSpot – discounts across

Employee Assistance Program

Get your steps in daily

Job summary

Ace Hardware Corporation is seeking a Head Cashier to lead cashiers, oversee register operations, and ensure exceptional customer service at the store front end. You will train teammates, manage queuing and cash handling, and promote Ace Rewards and B2B programs to boost sales.

The role emphasizes teamwork, adherence to policies, and daily store upkeep in a fast-paced retail environment. Prior POS experience and a customer-focused attitude are valued.

Qualifications

• Customer satisfaction oriented and courteous.
• Attention to detail in transactions and displays.
• Strong interpersonal skills and willingness to learn.
• Bilingual Spanish language skills a plus.
• Must be at least 18 years old.
• Good problem-solving abilities and initiative.
• Familiar with store systems and procedures.
• Positive, can-do attitude under pressure.

Responsibilities

• Provide outstanding customer service at the front end.
• Greet customers and manage queue efficiently.
• Troubleshoot POS issues and assist cashiers.
• Train and supervise cashiers; lead by example.
• Ensure front-end cleanliness, stocking, and safety.
• Handle cash, receipts, refunds, and change orders.
• Assist with schedules and promote Ace Rewards/B2B programs.
• Support online and curbside orders as needed.

Skills

Customer focus

Attention to detail

Team player

Bilingual Spanish

Age 18+

Problem solving

Knowledge of store systems

Positive attitude

Job description

Ace Hardware Corporation is seeking a Head Cashier to lead cashiers, oversee register operations, and ensure exceptional customer service at the store front end. You will train teammates, manage queuing and cash handling, and promote Ace Rewards and B2B programs to boost sales.

The role emphasizes teamwork, adherence to policies, and daily store upkeep in a fast-paced retail environment. Prior POS experience and a customer-focused attitude are valued.