Lead Cashier & Front-End Coach

Ace Hardware; Round Lake (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Ace Hardware Perks

401K Benefits

In-Store Discount

PerkSpot Discounts

Employee Assistance

Wellness program

Job summary

Ace Hardware is seeking a Head Cashier to oversee cashiers, manage receipt and disbursement of money, and support the front-end operations of the store. The role includes training cashiers, coordinating the queue, and ensuring excellent customer service throughout all shifts.

The position requires leadership at the front end, strict adherence to cash controls, and the ability to handle busy periods while maintaining a welcoming store environment.

Qualifications

• Customer satisfaction oriented requirements for front-end roles.
• Strong attention to detail in cash handling and displays.
• Team player with willingness to learn and train others.
• Spanish verbal and written skills a plus.

Responsibilities

• Greet customers and provide outstanding service.
• Troubleshoot point-of-sale problems and assist at the front end.
• Train and supervise cashiers and manage the queue.
• Maintain clean, organized front-end displays and shelves.
• Assist with online and curbside orders as needed.
• Order and stock register supplies and manage receipts.

Skills

Customer service

Attention to detail

Team player

Bilingual Spanish

Age 18+

Problem solving

Company systems knowledge

Positive attitude

Job description

Ace Hardware is seeking a Head Cashier to oversee cashiers, manage receipt and disbursement of money, and support the front-end operations of the store. The role includes training cashiers, coordinating the queue, and ensuring excellent customer service throughout all shifts.

The position requires leadership at the front end, strict adherence to cash controls, and the ability to handle busy periods while maintaining a welcoming store environment.