Lead Cashier — Front End Leader & Customer Expert

New Seasons Market; Portland, Northern (OR, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

New Seasons Market is seeking a Lead Cashier in the Front End department in Oregon. The role involves operating cash registers, processing orders, and ensuring accurate till reconciliation while delivering excellent customer service.

Qualifications include prior customer service or retail experience, supervisory preference, and familiarity with MS Office and POS systems. Expect a dynamic schedule, possible weekend shifts, and a collaborative team environment.

Qualifications

• Previous customer service, food service, retail or grocery experience preferred.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Knowledge of retail Front End Departments/Lead Cashier experience highly preferred.
• Previous supervisory experience preferred.
• Entry level to high level proficiency with MS Office. Working knowledge with POS, inventory or other retail specific software required.

Responsibilities

• Guides the work of department staff, including prioritizing and assigning work, training staff, and ensuring quality standards are met and tasks are completed.
• Runs line chart ensuring that all department staff receive breaks and lunches.
• Adapts approach for different learning styles among staff.
• Supports daily department communication among staff, including updated produce codes, changes to processes, and any other information pertaining to department operations.
• Operates self-checkout or POS unit; cashiers and bags customer purchases; performs carry-outs as needed.
• May be assigned to train new staff on registers and self-checkout.
• Troubleshoots transaction and equipment issues on registers and self-checkout.
• Partners with management to maintain excellent department conditions, including appearance, cleanliness, signage, staffing and service levels.

Skills

Customer service

Supervisory experience

Retail knowledge

Tools

MS Office

POS software

Inventory software

Job description

New Seasons Market is seeking a Lead Cashier in the Front End department in Oregon. The role involves operating cash registers, processing orders, and ensuring accurate till reconciliation while delivering excellent customer service.

Qualifications include prior customer service or retail experience, supervisory preference, and familiarity with MS Office and POS systems. Expect a dynamic schedule, possible weekend shifts, and a collaborative team environment.