Lead Cashier: Elevate Guest Experience & Loyalty

Ulta; Layton (UT); On-site; USD 17,000 - 25,000; Full time

Job summary

Ulta Beauty in Layton, UT seeks a Lead Cashier to drive guest transactions, loyalty engagement, and a polished cashwrap environment. You’ll train new cashiers, support leadership, and ensure efficient checkout processes while delivering an exceptional guest experience.

The role emphasizes cashwrap accuracy, teamwork, and sales-driven performance, with opportunities to lead by example in a fast-paced beauty retail setting.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
• Proven ability to delegate, multi-task, and problem-solve
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
• Demonstrated experience in exceeding sales goals and training new hires

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

Skills

Customer service

Point of Sale

Communication

Teamwork

Adaptability

Interpersonal

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty in Layton, UT seeks a Lead Cashier to drive guest transactions, loyalty engagement, and a polished cashwrap environment. You’ll train new cashiers, support leadership, and ensure efficient checkout processes while delivering an exceptional guest experience.

The role emphasizes cashwrap accuracy, teamwork, and sales-driven performance, with opportunities to lead by example in a fast-paced beauty retail setting.