Lead Cashier: Elevate Guest Experience & Loyalty

Ulta Beauty; Bismarck (ND); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty in the United States seeks a Lead Cashier to ensure efficient guest transactions and maintain cashwrap standards. The role supports training, cross-training, and leading peers to drive sales, loyalty, and exceptional guest experiences.

The position emphasizes teamwork, performance metrics, and adherence to store procedures while promoting Ulta Beauty’s Loyalty Life Cycle and brand standards.

Qualifications

• 2 years of relevant work experience or equivalent.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

Skills

POS systems

Customer service

Communication

Teamwork

Education

High school diploma

Job description

Ulta Beauty in the United States seeks a Lead Cashier to ensure efficient guest transactions and maintain cashwrap standards. The role supports training, cross-training, and leading peers to drive sales, loyalty, and exceptional guest experiences.

The position emphasizes teamwork, performance metrics, and adherence to store procedures while promoting Ulta Beauty’s Loyalty Life Cycle and brand standards.