Lead Cashier: Drive Loyalty & Guest Experience

Ulta; Jacksonville (FL); On-site; USD 17,909,000 - 23,419,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier in our Jacksonville, FL store to oversee cashiering operations and guest interactions. You will guide cashiers, support loyalty initiatives, and ensure a seamless checkout experience with a focus on accuracy, service quality, and teamwork.

The role requires 2 years of relevant experience, strong communication skills, and the ability to train others while maintaining store standards and a welcoming environment for guests.

Qualifications

• Proficient with basic technology including POS systems and devices.
• Excellent written and verbal communication.
• Strong collaboration and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships.
• Ability to react under pressure with good judgement and adaptability.

Responsibilities

• Assist in guest transactions with accuracy and efficiency.
• Provide exceptional guest service and support loyalty programs.
• Train new cashiers and cross-train associates in cashiering.
• Maintain cleanliness and readiness of cashwrap and displays.
• Open/close cash registers as directed by management.
• Support store goals through effective checkout operations.

Skills

POS system

Communication

Interpersonal skills

Team work

Customer relationships

Adaptability

Education

High school diploma preferred

Tools

POS terminal

Job description

Ulta Beauty is seeking a Lead Cashier in our Jacksonville, FL store to oversee cashiering operations and guest interactions. You will guide cashiers, support loyalty initiatives, and ensure a seamless checkout experience with a focus on accuracy, service quality, and teamwork.

The role requires 2 years of relevant experience, strong communication skills, and the ability to train others while maintaining store standards and a welcoming environment for guests.