Lead Cashier & Guest Experience Leader

Ulta; Wesley Chapel (FL); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Ulta Beauty in Florida is seeking a Lead Cashier to drive guest transactions, loyalty enrollment, and a high-quality cashwrap experience. You will train new cashiers, monitor daily operations, and lead by example with a focus on service excellence and performance.

The role requires a passion for guests, strong communication, and the ability to manage multiple tasks while maintaining store standards and aiding leadership.

Competenze

• High school diploma preferred.
• 2 years of relevant work experience or equivalent.
• Ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and selling.
• Experience addressing guests concerns and questions to deliver exceptional service.
• Demonstrated experience in exceeding sales goals and training new hires.

Mansioni

• Meet or exceed the store's goals related to retail and service sales, loyalty, and shrink.
• Greet guests and provide personalized service; suggest Ulta Beauty products and services.
• Handle sales, refunds, and exchanges professionally.
• Pair guests with an associate for makeup applications and demonstrations to drive sales.
• Book appointments for services and in-store events; deliver on sales goals.
• Maintain cashwrap displays and ensure guest-readiness at all times.

Conoscenze

POS system

Guest service

Communication

Teamwork

Adaptability

Problem solving

Formazione

High school diploma preferred

Descrizione del lavoro

Ulta Beauty in Florida is seeking a Lead Cashier to drive guest transactions, loyalty enrollment, and a high-quality cashwrap experience. You will train new cashiers, monitor daily operations, and lead by example with a focus on service excellence and performance.

The role requires a passion for guests, strong communication, and the ability to manage multiple tasks while maintaining store standards and aiding leadership.