Lead Cashier & Customer Service Coach

Sprouts Farmers Market, Inc.; Irvine (CA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Sick time plan

Vacation accrual

Opportunities for career growth

Employee discount 15%

Flexible schedules

401(K) Retirement plan with company 1:

Job summary

Sprouts Farmers Market in Irvine, CA is seeking a Head Cashier to lead a fast-paced frontline team and deliver exceptional customer service. You will supervise cashiers, help resolve register issues, and contribute to a smooth store operation.

The role requires 18+, a HS diploma or GED, and 1–2 years of cashier experience with leadership training. Flexible scheduling including nights, weekends, and holidays is expected.

Qualifications

• Be at least 18 years old with a high school diploma or GED.
• 1–2 years of cashiering experience with leadership training.
• Be able to work a flexible schedule including nights, weekends and holidays.

Responsibilities

• Supervise a team of cashiers and assist with operational issues.
• Proactively visit registers to ensure excellent customer service and provide direction.
• Assist with customer assistance issues at the register.
• Schedule and oversee meal and rest breaks in accordance with policy and state requirements.
• Assist in hiring and training new cashiers and address disciplinary actions as needed.
• Maintain cash register supply levels and restroom/parking lot cleanliness.
• Support loss prevention and security by monitoring exit doors.

Skills

Cashier experience

Leadership

Customer service

Communication

Front-end operations

Education

High school diploma or GED

Tools

POS system

Job description

Sprouts Farmers Market in Irvine, CA is seeking a Head Cashier to lead a fast-paced frontline team and deliver exceptional customer service. You will supervise cashiers, help resolve register issues, and contribute to a smooth store operation.

The role requires 18+, a HS diploma or GED, and 1–2 years of cashier experience with leadership training. Flexible scheduling including nights, weekends, and holidays is expected.