Lead Cashier & Customer Experience Coach

Lowe's; Carmel (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe's in Carmel, Indiana seeks a customer service oriented associate to help customers locate merchandise, provide guidance on projects, and process transactions accurately. You will engage with shoppers, answer questions, and support front-end operations daily.

The role emphasizes strong communication, teamwork, and a willingness to learn Lowe's store policies while ensuring a safe, clean shopping environment for customers and staff alike.

Qualifications

• Strong customer service mindset and ability to assist customers
• Proven communication skills for assisting customers and colleagues
• Ability to work in a fast paced retail environment
• Willingness to learn Lowe's systems and processes
• Must be able to obtain any required sales-related licensure

Responsibilities

• Provides SMART customer service through Lowe's policies and programs
• Assists customers in locating, demonstrating, selecting, carrying, and loading merchandise
• Responds to questions and guides customers through projects in-store
• Relays product and warranty information to customers and colleagues
• Coaches and trains associates in departmental duties and sales opportunities
• Operates cash register and processes transactions, returns, and refunds

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High school diploma or GED

Tools

Retail technology

POS system

Cash register operations

Job description

Lowe's in Carmel, Indiana seeks a customer service oriented associate to help customers locate merchandise, provide guidance on projects, and process transactions accurately. You will engage with shoppers, answer questions, and support front-end operations daily.

The role emphasizes strong communication, teamwork, and a willingness to learn Lowe's store policies while ensuring a safe, clean shopping environment for customers and staff alike.