Lead Cashier — Customer Experience & Checkout Pro

Lowe's Companies, Inc.; Big Rapids (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a customer-focused Retail Associate to provide SMART service, help customers locate, demonstrate, and load merchandise, and answer questions about stock and warranties.

The role includes operating cash registers, processing transactions, assisting with line vesting and stocking, verifying prices, and maintaining store safety and cleanliness while delivering exceptional service.

Qualifications

• Required: High school diploma or GED; 1 year retail cashier experience preferred.
• Strong customer service and communication skills.
• Familiarity with POS systems and basic store technology.

Responsibilities

• Provide SMART customer service by following Lowe's policies and programs.
• Assist customers in locating, demonstrating, and loading merchandise.
• Operate cash register, process transactions, returns, and refunds per guidelines.
• Answer questions about stock, warranties, and product features.

Skills

Cashier experience

Customer service

Retail technology (POS)

Education

High school diploma or GED

Tools

POS systems

Job description

Lowe's Companies, Inc. is seeking a customer-focused Retail Associate to provide SMART service, help customers locate, demonstrate, and load merchandise, and answer questions about stock and warranties.

The role includes operating cash registers, processing transactions, assisting with line vesting and stocking, verifying prices, and maintaining store safety and cleanliness while delivering exceptional service.