Lead Cashier

ULTA Beauty; Fort Worth (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in beauty is seeking a Lead Cashier who thrives in a dynamic environment. This role focuses on delivering exceptional guest experiences while driving sales and loyalty. The Lead Cashier will train new team members, maintain store standards, and ensure compliance with operational procedures. With a commitment to inclusivity and professional growth, this position offers the chance to make a meaningful impact in a vibrant team atmosphere. If you have a passion for beauty and customer service, this is the perfect opportunity to shine.

Qualifications

• 2 years of relevant experience or equivalent education preferred.
• Proven ability to delegate, multi-task, and problem-solve.

Responsibilities

• Ensure exceptional guest service by creating a friendly environment.
• Assist guests with makeup applications and product demonstrations.
• Support leadership with cashier functions and training new cashiers.

Skills

POS Systems

Communication Skills

Collaboration Skills

Customer Relationship Building

Adaptability

Education

High School Diploma

Tools

Apple Devices

Job description

OVERVIEW

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions are valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

GENERAL SUMMARY & SCOPE

The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in training new cashiers and cross-training other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position drives loyalty results, including credit, by focusing on performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier supports the leadership team with register functions, associate exit inspections, and cashier chat ins/outs, requiring a passion for guest experience, process excellence, and delivering exceptional results by engaging every guest on our Loyalty Life Cycle and contributing to achieving goals.

PRINCIPAL DUTIES & RESPONSIBILITIES

(*Essential Job Functions)

The LC embodies Ulta Beauty’s mission, vision, and values, demonstrating them consistently through the following duties and responsibilities, as well as any other projects/duties as assigned:

Performance

• Contribute to meeting or exceeding store goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink.
• Ensure exceptional guest service by creating a friendly environment, greeting and engaging guests, personalizing service, and recommending products and/or services.
• Handle sales, refunds, and exchanges courteously.
• Assist guests with makeup applications, skincare analysis, and product demonstrations to enhance sales and guest experience.
• Book appointments and support in-store events that deliver outstanding guest experiences while meeting sales targets.
• Maintain replenishment, organization, and readiness of all cashwrap displays and supplies.
• Ensure prompt, regular attendance.

People

• Support an inclusive environment for teammates, peers, and guests.
• Assist leadership with cashier chat ins/outs and associate exit inspections.
• Stay informed about industry trends, products, and services to better serve guests.
• Promote the guest loyalty program, including credit and the Ulta Beauty app, to guests and team members, fostering excitement and accountability.
• Train new cashiers and cross-train other associates in cashiering.
• Engage and influence peers to achieve performance goals.
• Drive cashier accountability in delivering personalized experiences and following Ulta Beauty systems.
• Participate in ongoing training to enhance professional development and sales performance.
• Collaborate with store team to grow the business.

Process

• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to the dress code.
• Complete transactions accurately, including returns and media control, according to policies.
• Perform register open/close functions as directed.
• Maintain store cleanliness and standards throughout the store.
• Protect assets and minimize loss through adherence to standards and safety procedures.
• Execute other operational tasks as needed.

JOB QUALIFICATIONS

Education

• High school diploma preferred.

Experience

• 2 years of relevant experience or equivalent education and experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Knowledge and passion for guest service and sales.
• Experience handling guest concerns professionally.
• Experience exceeding sales goals and training new hires.

Skills

• Proficient with POS systems and Apple devices.
• Excellent communication skills.
• Strong collaboration and interpersonal skills.
• Ability to work independently and in teams.
• Ability to build and maintain customer relationships.
• Adaptability and good judgment under pressure.

SPECIAL POSITION REQUIREMENTS

• Flexible schedule including days, evenings, weekends, and holidays.
• Must be 18 years or older to hold the Lead Cashier role.

WORKING CONDITIONS

• Mobility throughout the store, including bending, reaching, and lifting up to 25 lbs.
• Continuous object manipulation during shift.

We engage in an interactive process to determine reasonable accommodations for associates with disabilities. Ulta Beauty is an Equal Opportunity employer, encouraging applications from underrepresented backgrounds and not discriminating based on legally protected statuses.