Lead Case Manager – Programs, Training & Crisis Support

SALT Outreach Inc; Sanford (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

SALT Outreach, Inc. is seeking a Senior Case Manager to oversee daily operations of the Case Management Department and implement policies to improve service delivery in Florida. The role includes supervising staff, collaborating with other departments, and responding to crises to ensure positive client outcomes.

The candidate will coordinate with partner providers, support interns, and maintain HMIS documentation while upholding privacy and quality standards in a fast-paced environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal skills.
• Organized, accurate, thorough and detail-oriented work.
• MS Office Suite and Google Docs proficiency.

Responsibilities

• Oversee day-to-day operations of the Case Management program.
• Intervene in crises and provide Case Management support to departments as needed.
• Collaborate with service providers and community partners to benefit clients.

Skills

Verbal & written communication

Interpersonal skills

Problem-solving

Organizational skills

Attention to detail

Education

Bachelor in Social Work (BSW) or equivalent

Master’s degree (preferred)

Tools

MS Office Suite

Google Docs

Job description

SALT Outreach, Inc. is seeking a Senior Case Manager to oversee daily operations of the Case Management Department and implement policies to improve service delivery in Florida. The role includes supervising staff, collaborating with other departments, and responding to crises to ensure positive client outcomes.

The candidate will coordinate with partner providers, support interns, and maintain HMIS documentation while upholding privacy and quality standards in a fast-paced environment.