Lead Case Manager (Outpatient)

Theagapenetwork; Miami (FL); On-site; USD 52,000 - 68,000; Full time

Job summary

Agape Network in Miami is seeking a Lead Case Manager to manage a caseload and ensure timely documentation for billing and payment to rendering providers. The role includes coordinating basic needs, academic and medical appointments, court appearances, and discharge referrals while maintaining open communication with families, courts and the treatment team.

A Bachelor's degree in psychology, social work, mental health or a related field is required, and the candidate must have been employed as a

Qualifications

• Requires a Bachelor’s degree in psychology, social work, mental health, or a related field.
• Must be employed by Agape Network as a Targeted Case Manager for at least 3 months with a satisfactory evaluation.

Responsibilities

• Receive timesheets and progress notes from case managers weekly.
• Monitor completion of TCM assessments and paperwork such as service plans and case notes.
• Submit weekly timesheets according to billing requirements.
• Prepare and submit Employee Performance Reports weekly to the supervisor.
• Provide training, consultation, and problem-solving support to Case Managers.
• Consult on difficult cases and offer second opinions and guidance.
• Perform other related duties as assigned by the Case Manager Supervisor.

Education

Bachelor’s degree in Psychology, social work, mental health or related field

Job description

Description

Position Summary:

The Lead Case Manager will maintain a caseload and be responsible to receive case manager’s documentation on a weekly basis in order to approve and process services for billing and payment to rendering provider. Each Targeted Case Manager will be assigned specific clients at time of intake and be required to program and monitor such things as basic needs, academic issues, court appearances, doctor appointments, clinical sessions and discharge referrals. The Targeted Case Manager will also maintain open communication with family, courts and others as necessary. The Targeted Case Manager will meet with members of the Treatment Team as needed.

Essential Duties and Responsibilities:

• 1. Receive timesheet and progress notes from case managers assigned to lead case manager on a weekly basis.


• 2. Monitor and review the completion of all TCM assessments and paperwork such as service plans, service plan reviews, case notes at the time requested in the Medicaid manual.


• 3. Turn in timesheets weekly according to billing requirements.


• 4. Complete Employee Performance Report on a weekly basis and submit to immediate supervisor.


• 5. Provides training, consultation, and problem-solving assistance to Case Managers.


• 6. Consults with Case Managers on difficult cases and provides a second opinion, expertise and problem solving assistance.


• 7. Perform other related duties as assigned by Case Manager Supervisor

Requirements

Education and/or Experience:

Bachelor’s degree in Psychology, social work, mental health or related field. Be employed by Agape Network as a Targeted Case manager for at least 3 months and have a satisfactory evaluation during this period.