Lead Caregiver & Team Mentor

At Ease Home Care; Lewiston (ID); On-site; USD 30,000 - 33,000; Full time

Job summary

At Ease Home Care is seeking a Lead Caregiver to join our growing Idaho/Washington team. This leadership role supports caregivers, guides client intake, and helps ensure high-quality in-home care across Idaho and Washington.

Responsibilities include coaching caregivers, filling open shifts, conducting home visits, and collaborating with leadership on staffing and outreach. The ideal candidate has caregiving experience, strong communication, and a reliable, professional demeanor.

Qualifications

• Previous caregiving experience required
• Leadership or supervisory experience preferred
• Strong communication and interpersonal skills
• Excellent problem-solving abilities
• Strong organizational and time-management skills
• Ability to work independently and as part of a team
• Skilled at coaching, mentoring, and supporting others
• Professional, dependable, and accountable
• Comfortable using email, Microsoft Teams, scheduling software, and electronic documentation systems
• Valid driver's license, reliable transportation, and current auto insurance required

Responsibilities

• Leadership & Team Support: Serve as a positive role model and leader for caregivers; provide guidance and coaching to caregivers; promote accountability and teamwork; assist leadership with staffing and agency initiatives.
• Scheduling & Open Shift Coverage: Help fill open shifts; respond to urgent staffing needs; assist with shift coverage; support retention by caregiver support.
• Client Care & Home Visits: Conduct caregiver and client home visits; assist with client intakes and assessments; support quality assurance and client satisfaction; address client concerns and communicate updates to leadership.
• Training & Development: Assist with caregiver orientation and training; mentor new caregivers; reinforce policies and documentation expectations.
• Marketing & Community Outreach: Assist with outreach and relationship building with referral sources and partners; support agency growth and development initiatives

Skills

Leadership

Team leadership

Communication

Problem solving

Time management

Organization

Independent work

Coaching

Mentoring

Reliable transportation

Driver's license

Microsoft Teams

Scheduling software

Documentation systems

Tools

Microsoft Teams

Scheduling software

Electronic documentation systems

Job description

At Ease Home Care is seeking a Lead Caregiver to join our growing Idaho/Washington team. This leadership role supports caregivers, guides client intake, and helps ensure high-quality in-home care across Idaho and Washington.

Responsibilities include coaching caregivers, filling open shifts, conducting home visits, and collaborating with leadership on staffing and outreach. The ideal candidate has caregiving experience, strong communication, and a reliable, professional demeanor.