Lead Career Navigator: Coaching & Workforce Growth

Equus; Duncan (OK); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401K

Flexible Spending Account

Tuition Assistance

Job summary

Dynamic Workforce Solutions is seeking a Lead Career Navigator to mentor a team of Career Navigators, oversee workflow, and ensure service quality across the center. You will coach staff, manage performance, and coordinate programs to help customers achieve employment and training goals.

The role requires leadership, strong communication, and experience in workforce development. Travel may be required; you will partner with management to implement continuous improvement initiatives and ensure

Qualifications

• Bachelor's degree required in a relevant field.
• Minimum two years staffing/recruiting/workforce development experience.
• Strong verbal and written communication and customer service skills.

Responsibilities

• Coach Career Navigators to meet performance and quality goals.
• Coordinate activities to meet customer and center needs.
• Manage personnel processes including hiring, development and performance reviews.
• Review timecards, leave requests, and exit checklists.
• Prepare reports and maintain service plans.

Skills

Extreme Customer Service

Learning Orientation

Communication Proficiency

Teamwork Orientation

Technical Capacity

Recruiting Experience

Education

Bachelor's Degree in Social Services, HR, Communications, Business or equivalent

Job description

Dynamic Workforce Solutions is seeking a Lead Career Navigator to mentor a team of Career Navigators, oversee workflow, and ensure service quality across the center. You will coach staff, manage performance, and coordinate programs to help customers achieve employment and training goals.

The role requires leadership, strong communication, and experience in workforce development. Travel may be required; you will partner with management to implement continuous improvement initiatives and ensure