Lead Care Manager: Empower Wellness & Outcomes

Serene Health; San Diego (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Benefits

Disability Benefits

Voluntary Plans: Accident, CriticalIll

Flexible Spending Accounts

Employee Assistance Program

Job summary

Optima Medical Management Group seeks a Lead Care Manager to develop personalized care plans and coordinate member services with families and primary care providers to ensure timely medical treatment and support.

The role involves ongoing member contact via telehealth and in-person visits, collaboration with interdisciplinary teams, advocacy, and addressing barriers to care while fostering self-sufficiency in health for a diverse member population enrolled in Enhanced Care Management.

Qualifications

• High school diploma or GED required.
• Min 1 year experience in case management, member care, customer service, call center, or member care required.
• Valid California driver’s license and valid vehicle insurance required.
• MA certificate or medical terminology knowledge preferred.

Responsibilities

• Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans.

Skills

Communication skills

Customer service

Interpersonal skills

Organizational skills

Independent worker

Team collaboration

Multitasking

Typing skills

Education

High school diploma or GED

MA certificate or medical terminology knowledge preferred

Job description

Optima Medical Management Group seeks a Lead Care Manager to develop personalized care plans and coordinate member services with families and primary care providers to ensure timely medical treatment and support.

The role involves ongoing member contact via telehealth and in-person visits, collaboration with interdisciplinary teams, advocacy, and addressing barriers to care while fostering self-sufficiency in health for a diverse member population enrolled in Enhanced Care Management.