Lead Care Manager - Compassionate Care & Resource Navigator

Serene Health; Norwalk (CA); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Medical, Dental, & Vision Benefits

401(K) plan

Paid Vacation and Sick Leave

Employee Assistance Program (EAP)

Job summary

A healthcare provider in California is seeking a Lead Care Manager to develop personalized care plans and coordinate member services. Ideal candidates will possess excellent communication skills, 1+ year experience in case management, and the ability to work with diverse populations. Responsibilities include assessing member needs, collaborating with teams, and advocating for members. The role offers a competitive salary and a supportive work environment.

Qualifications

• High school diploma or GED required.
• Minimum of 1 year experience in case management, member care, or customer service is required.
• Valid California driver's license and valid vehicle insurance required.

Responsibilities

• Interview members to assess healthcare gaps and develop care plans.
• Collaborate with interdisciplinary teams to locate resources.
• Advocate for members and arrange appointments.

Skills

Excellent communication

Interpersonal skills

Customer service

Organizational skills

Education

High school diploma or GED

1 year experience in case management or related field

Job description

A healthcare provider in California is seeking a Lead Care Manager to develop personalized care plans and coordinate member services. Ideal candidates will possess excellent communication skills, 1+ year experience in case management, and the ability to work with diverse populations. Responsibilities include assessing member needs, collaborating with teams, and advocating for members. The role offers a competitive salary and a supportive work environment.