Lead Car Wash Supervisor — Own the Shift

Take 5 Car Wash; Youngstown (OH); Hybrid; USD 14,000 - 17,000; Full time

Job summary

Whistle Express in Youngstown, OH is seeking a Shift Lead to act as the standard-setter on the lot. You will lead the crew, oversee openings and closings, and manage operations when management is not on-site. The role is fast-paced, physical, and visible, with a focus on quality and guest experience.

You will greet customers, promote memberships, ensure safety protocols, and resolve issues quickly while maintaining site standards and team motivation throughout each shift.

Qualifications

• Ownership is demonstrated and you lead by example.
• You hold the line and maintain standards irrespective of supervision.
• You are a team-first operator who shares wins and owns losses.

Responsibilities

• Greet customers and promote memberships to drive engagement and sales.
• Direct vehicles into the wash tunnel with proper positioning.
• Lead opening and closing procedures and supervise shifts when on-site.
• Delegate tasks and provide guidance to maintain smooth site operations.
• Inspect vehicles to ensure wash quality and report operational issues.
• Provide feedback to the team to improve processes and guest experience.

Skills

Leadership

Customer service

Team management

Safety awareness

Job description

Whistle Express in Youngstown, OH is seeking a Shift Lead to act as the standard-setter on the lot. You will lead the crew, oversee openings and closings, and manage operations when management is not on-site. The role is fast-paced, physical, and visible, with a focus on quality and guest experience.

You will greet customers, promote memberships, ensure safety protocols, and resolve issues quickly while maintaining site standards and team motivation throughout each shift.