Lead Car Wash Shift: Set Standards & Own It

Take 5 Car Wash; Brownsville (TX); On-site; USD 17,000 - 23,000; Full time

Job summary

Whistle Express in Brownsville, TX seeks a Shift Lead to set the standard on the lot while management is off-site. You know the site and crew, and you run it with ownership, ensuring safety, quality, and guest satisfaction throughout the shift.

This fast, physical role requires leading the team, engaging customers, and maintaining Sparkle Assurance to exceed expectations. Open/close duties and problem-solving skills are essential.

Qualifications

• Leadership experience leading a team
• Strong customer service orientation
• Ability to manage shifts and delegate tasks
• Commitment to safety protocols and site standards
• Comfort with outdoor, fast-paced environments

Responsibilities

• Greet customers and provide a positive experience
• Answer questions about services and memberships
• Promote memberships and additional offerings
• Educate customers on wash packages and services
• Monitor and report equipment issues and malfunctions
• Direct vehicles safely into wash tunnel and prep for washing
• Lead team during shifts and oversee opening/closing procedures
• Delegate tasks and monitor performance for smooth operations
• Resolve staff issues and escalate when needed
• Inspect vehicles for quality and ensure Sparkle Assurance

Skills

Leadership experience

Customer engagement

Team coordination

Safety compliance

Outdoor work endurance

Job description

Whistle Express in Brownsville, TX seeks a Shift Lead to set the standard on the lot while management is off-site. You know the site and crew, and you run it with ownership, ensuring safety, quality, and guest satisfaction throughout the shift.

This fast, physical role requires leading the team, engaging customers, and maintaining Sparkle Assurance to exceed expectations. Open/close duties and problem-solving skills are essential.