Lead Car Wash Shift — Own the Floor and Set Standards

Whistle Express Car Wash; Brunswick (OH); On-site; USD 18,000 - 23,000; Full time

Job summary

Whistle Express Car Wash is seeking a Shift Lead to run the lot when management isn’t on-site, lead the team, and maintain quality and safety. You’ll guide front-line staff, engage customers, and ensure effective operation throughout the shift in a fast-paced outdoor setting.

You’ll be responsible for opening and closing procedures, coordinating tasks, and keeping the site clean and guests satisfied. Prior leadership or team experience is a plus and reliability is essential.

Qualifications

• Demonstrated leadership experience
• Strong customer service orientation
• Excellent verbal communication skills
• Ability to resolve issues quickly and calmly

Responsibilities

• Greet customers and provide a positive experience during the visit
• Oversee daily shift operations, ensuring safety and quality standards
• Open/close procedures as a key holder and supervise team members
• Identify and address operational issues, delegating tasks to maintain efficiency
• Monitor wash quality and equipment, reporting malfunctions promptly

Skills

Leadership

Customer Service

Communication

Problem Solving

Job description

Whistle Express Car Wash is seeking a Shift Lead to run the lot when management isn’t on-site, lead the team, and maintain quality and safety. You’ll guide front-line staff, engage customers, and ensure effective operation throughout the shift in a fast-paced outdoor setting.

You’ll be responsible for opening and closing procedures, coordinating tasks, and keeping the site clean and guests satisfied. Prior leadership or team experience is a plus and reliability is essential.