Lead Cannabis Retail Associate & Team Coach

Curaleaf; Deerfield (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Pet insurance

Job summary

Curaleaf in Deerfield, IL is seeking a Lead Store Associate to guide retail operations, deliver exceptional customer experiences, and act as brand ambassador. You’ll lead by example, coach teammates, and drive performance at the front lines.

This role requires 21+ age, a HS diploma or GED, and at least 1 year in customer-facing sales, with POS/cash-handling experience and at least 6 months of leadership in retail.

Qualifications

• 21 years or older.
• High School Diploma or GED.
• 1 year of customer-facing or sales experience.
• 1 year of POS experience and cash handling.
• At least 6 months of leadership in retail.
• 6 months of store operations experience.

Responsibilities

• Lead by example to create a welcoming environment and coach your team.
• Empower associates to build customer relationships with product guidance.
• Drive consultative selling and educate guests on promotions and updates.
• Enroll guests in rewards programs and gather customer insights.
• Resolve customer concerns with empathy and professionalism.
• Maintain a compliant, clean, guest-ready store and accurate cash handling.

Skills

Leadership

Customer service

Communication

Problem solving

Time management

Teamwork

Conflict resolution

De-escalation

Education

High School Diploma or GED

Tools

POS systems

Cash handling

Job description

Curaleaf in Deerfield, IL is seeking a Lead Store Associate to guide retail operations, deliver exceptional customer experiences, and act as brand ambassador. You’ll lead by example, coach teammates, and drive performance at the front lines.

This role requires 21+ age, a HS diploma or GED, and at least 1 year in customer-facing sales, with POS/cash-handling experience and at least 6 months of leadership in retail.