Lead Café Attendant & Training Coach

New Albany Country Club; New Albany (OH); On-site; USD 17,000 - 28,000; Full time

Job summary

New Albany Country Club is seeking an experienced Lead Café Attendant to support daily food and beverage operations. This hands-on, hourly role requires flexibility for evenings, weekends, and holidays and offers growth within a fast-paced private club environment.

The role involves training staff, maintaining safety standards, and delivering personalized service across Café, Grill, food trucks, and pool bar venues. Previous hospitality experience is valued.

Qualifications

• Must be at least 21 years of age.
• Bartending experience preferred.
• Previous serving, food service, or kitchen experience preferred.
• Private club or upscale hospitality experience is a plus.
• Ability to assist training and supporting team members.
• Knowledge of food safety and sanitation practices.
• Working knowledge of POS systems.
• Ability to multitask and work efficiently in a fast-paced environment.
• Remain calm and professional during busy or high-pressure situations.
• Strong communication and interpersonal skills.
• Dependable, flexible, and willing to assist wherever needed.

Responsibilities

• Assist Café Managers with training new team members in Café, Grill, food truck, and Adult Pool Bar operations.
• Help reinforce proper food safety, health code, sanitation, cleaning, and product rotation standards.
• Assist newer team members and help answer questions during shifts.
• Set a positive example by providing professional, personalized, and attentive service to members and guests.
• Communicate concerns regarding service, staffing, or employee performance to Café Management when appropriate.
• Help monitor food, beverage, paper goods, and other supplies and communicate inventory needs to management.
• Help ensure work areas and facilities remain safe, clean, organized, and welcoming.
• Build relationships with members by providing friendly and personalized service.
• Follow and help reinforce Club policies, safety procedures, and standards of conduct.
• Work regular shifts as needed in various positions, including Café Attendant, Server, Bartender, Pool Server, Pool Bartender, and Food Truck Attendant.
• Assist with month-end inventory.
• Respond appropriately during emergency situations and follow established Club procedures.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Multitasking

Flexibility

Hospitality knowledge

Tools

POS systems

Job description

New Albany Country Club is seeking an experienced Lead Café Attendant to support daily food and beverage operations. This hands-on, hourly role requires flexibility for evenings, weekends, and holidays and offers growth within a fast-paced private club environment.

The role involves training staff, maintaining safety standards, and delivering personalized service across Café, Grill, food trucks, and pool bar venues. Previous hospitality experience is valued.