Lead Cafe Attendant

New Albany Country Club; New Albany (OH); On-site; USD 17,000 - 28,000; Full time

Job summary

New Albany Country Club is seeking an experienced Lead Café Attendant to support daily food and beverage operations. This hands-on, hourly role requires flexibility for evenings, weekends, and holidays and offers growth within a fast-paced private club environment.

The role involves training staff, maintaining safety standards, and delivering personalized service across Café, Grill, food trucks, and pool bar venues. Previous hospitality experience is valued.

Qualifications

• Must be at least 21 years of age.
• Bartending experience preferred.
• Previous serving, food service, or kitchen experience preferred.
• Private club or upscale hospitality experience is a plus.
• Ability to assist training and supporting team members.
• Knowledge of food safety and sanitation practices.
• Working knowledge of POS systems.
• Ability to multitask and work efficiently in a fast-paced environment.
• Remain calm and professional during busy or high-pressure situations.
• Strong communication and interpersonal skills.
• Dependable, flexible, and willing to assist wherever needed.

Responsibilities

• Assist Café Managers with training new team members in Café, Grill, food truck, and Adult Pool Bar operations.
• Help reinforce proper food safety, health code, sanitation, cleaning, and product rotation standards.
• Assist newer team members and help answer questions during shifts.
• Set a positive example by providing professional, personalized, and attentive service to members and guests.
• Communicate concerns regarding service, staffing, or employee performance to Café Management when appropriate.
• Help monitor food, beverage, paper goods, and other supplies and communicate inventory needs to management.
• Help ensure work areas and facilities remain safe, clean, organized, and welcoming.
• Build relationships with members by providing friendly and personalized service.
• Follow and help reinforce Club policies, safety procedures, and standards of conduct.
• Work regular shifts as needed in various positions, including Café Attendant, Server, Bartender, Pool Server, Pool Bartender, and Food Truck Attendant.
• Assist with month-end inventory.
• Respond appropriately during emergency situations and follow established Club procedures.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Multitasking

Flexibility

Hospitality knowledge

Tools

POS systems

Job description

New Albany Country Club is seeking an experienced and dependable Lead Café Attendant to help support our food and beverage operations.

This is a hands-on, hourly position for someone who enjoys working in a fast-paced hospitality environment and providing excellent service to members and their guests. The Lead Café Attendant works alongside the Café Managers and other Café Attendants, helping with daily operations at the Sports Café, Grill, food and beverage trucks, and Adult Pool Bar/ Kitchen.

This position is ideal for someone with previous food and beverage experience who is comfortable taking on additional responsibilities, helping train new team members, and serving as a resource to other staff while continuing to work regular service shifts.

This position requires a flexible schedule, including evenings, weekends, holidays, and additional hours based on business and operational needs. Applicants must be available to work a variety of shifts as needed.

What You'll Do

As a Lead Café Attendant, you will work alongside the Café Managers and hourly team members to help keep daily operations running smoothly while providing excellent service.

Responsibilities include:

• Assist Café Managers with training new team members in Café, Grill, food truck, and Adult Pool Bar operations.
• Help reinforce proper food safety, health code, sanitation, cleaning, and product rotation standards.
• Assist newer team members and help answer questions during shifts.
• Set a positive example by providing professional, personalized, and attentive service to members and guests.
• Communicate concerns regarding service, staffing, or employee performance to Café Management when appropriate.
• Help monitor food, beverage, paper goods, and other supplies and communicate inventory needs to management.
• Help ensure work areas and facilities remain safe, clean, organized, and welcoming.
• Build relationships with members by providing friendly and personalized service.
• Follow and help reinforce Club policies, safety procedures, and standards of conduct.
• Work regular shifts as needed in a variety of positions, including Café Attendant, Server, Bartender, Pool Server, Pool Bartender, and Food Truck Attendant.
• Assist with month-end inventory.
• Respond appropriately during emergency situations and follow established Club procedures.
• Perform other duties as assigned.

What We're Looking For

The ideal candidate is an experienced hospitality professional who enjoys working as part of a team and is willing to take on additional responsibilities when needed.

Qualifications include:

• Must be at least 21 years of age.
• Previous bartending experience preferred.
• Previous serving, food service, or kitchen experience preferred.
• Private club or upscale hospitality experience is a plus.
• Ability to assist with training and supporting team members.
• Knowledge of food safety and sanitation practices.
• Working knowledge of POS systems.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to remain calm and professional during busy or high-pressure situations.
• Strong communication and interpersonal skills.
• Dependable, flexible, and willing to assist wherever needed.

Certifications

The successful candidate must be able to obtain or maintain:

• Alcoholic beverage safety certification.
• Food Safety Certification, including applicable Level 1 and Level 2 requirements.

Physical Requirements

This position requires an active, hands-on work environment. Candidates must be able to:

• Stand and walk for extended periods.
• Climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and reach.
• Push, pull, and lift up to 30 pounds without assistance.
• Perform repetitive motions throughout the workday.
• Work in hot, humid, and noisy environments.
• Tolerate the smell of chlorine and frequent exposure to cleaning products and agents.
• Perform the essential physical functions of the position with or without reasonable accommodation.