Lead Business Systems Analyst - CAD/RMS

maricopa; Phoenix (AZ); On-site; USD 68,000 - 130,000; Full time

Benefits offered by this job

Medical plans

Vision insurance

Dental insurance

Life insurance

Paid Holidays

Job summary

Maricopa County Sheriff's Office in Phoenix, AZ seeks a Senior/Lead Business Systems Analyst to represent business activity in IT projects and drive requirements gathering, documentation, and testing planning.

You will work with internal IT and business groups to define short- and long-term system plans, lead project efforts, and train teams to ensure standards and reliability.

Qualifications

• Gather and document business requirements and define functional specifications.
• Learn and understand business practices to improve problem-solving abilities.
• May lead a project team, directing technical resources to fulfill project needs.
• Develop work plans for team members and monitor progress to achieve success.
• Tracks project issues and manages scope escalation.

Responsibilities

• Document data feed and system integration requirements.
• Work with developers or consultants to create business applications that improve processes.
• Define system configuration parameters and apply updates as needed.
• Perform software testing and quality assurance.
• Create and maintain application-related documentation and user manuals.

Skills

Business systems analysis

Leadership

Requirements gathering

Documentation

Project coordination

Education

Bachelor's Degree in Computer Science or IT related field

Tools

CAD/MPS Systems

Hexagon Informer

GPS/Mapping

Job description

Pay Range

Min - 1st Quartile - Mid - Max $67,500.00, $83,125.00, $98,750.00, $130,000.00

Job Type

Unclassified

Department

Sheriff

About the Position

The Business Systems Analyst Senior/Lead, under limited supervision, represents business activity in all IT projects and discussions. Responsible for agency business process analysis and documentation related to projects for new and existing information processing systems. Develops and refines the methodology and procedures necessary to standardize business requirements gathering software system design definition, and testing plans. Works with internal IT and business groups to define short- and long-term system development and processing plans based on business needs. Works independently and provides leadership for projects and training.

Position Qualifications

• Education: Bachelor's Degree in Computer Science or IT related field.
• Experience: Three (3) years of business systems analysis experience. OR
• Combined education and experience qualifications: Other combinations of education or experience may substitute for the minimum qualifications on a year for year basis.
• Other requirements: In order to be considered for employment with the Maricopa County Sheriff's Office, successful candidates must not have a revoked or suspended driver's license.
• Training that may be provided on-the-job: FEMA NIMS - IS100 and 700; Safety; Payroll; PREA.
• Prior to hiring, the Sheriff's Office requires that all candidates pass a background review.

Our Preferred Candidate

• CAD/MPS Systems Support: Troubleshoot, resolve, and elevate system issues to minimize operational disruptions
• Hexagon Informer: Troubleshoot and elevate issues to ensure accurate reporting and data access
• GPS/Mapping: Resolve location discrepancies, mapping errors and visibility issues
• Preservation Requests: Process, track and document monthly requests within retention requirements
• Public Records: Coordination and track requests while ensuring confidentiality and compliance
• Tracker Portal: Access, update, track records, request, and workflow status
• Time Management: Prioritization assignment, meet deadlines, and maintain accurate records
• SOPs: Develop and maintain procedures to ensure consistency and compliance

Why work for Maricopa County Sheriff's office?

• Growth and stability since 1871
• Choice of three medical plans - starting as low as $70/month
• Vision insurance
• Dental Insurance
• Pet Insurance
• Life Insurance
• Paid Holidays - 10/year + 1 personal day
• Three weeks of vacation PTO accrual your first year (rollover!)
• Two weeks of Sick time PTO accrual your first year (rollover!)
• Pension: Enrollment in Arizona State Retirement System
• Paid Parental leaves (birth/adoption)
• 30% discount at KinderCare facilities in the Valley and MCKids Club to serve County employees and their families exclusively
• MCSO Mentoring program to provide personal and professional growth opportunities for all employees.
• Professional Development Assistance
• Tuition reimbursement
• Access to free County gyms
• Employee Discounts

Essential Job Tasks

• Gather and document business requirements and define functional specifications
• Learn and understand business practices and processes in order to improve business related problem-solving abilities
• May lead a project team, directing technical resources to fulfill project needs
• Develop work plans for team members and monitor progress to achieve success
• Tracks project issues, escalating when necessary
• Monitor project scope, escalating when necessary
• Develop functional and program specifications
• Document data feed and system integration requirements
• Work with software developers or consultants to create business applications that improve, simplify, and streamline business processing functions
• Work with vendors and consultants to define processes and system configuration as needed to meet business needs
• Define system configuration parameters and apply updates as applicable
• Perform software testing and quality assurance
• Design and develop reports using third party report writing tools
• Create and maintain application-related documentation and user manuals
• Work with the Training Division to help develop training materials for systems, as required
• Work with end users to resolve application related issues
• Work side-by-side with developers or consultants to resolve questions and issues related to business rules and application functionality
• Ensure data accuracy throughout project lifecycle
• Ensure that communications with users, associates, and superiors are complete, timely, and accurate
• Develop systems reports to meet business needs as required
• Leads post-project reviews to identify areas of co