Lead Business Analyst

WhiteTech; New York (NY); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Fully remote CET-friendly hours

PTO 19 days

Conference participation

Job summary

WhiteTech, a remote-first fintech company, is seeking a Lead Business Analyst to guide a team of 10–12 analysts and align business needs with a clear product strategy. You will build relationships with executives and stakeholders across B2B and B2C domains.

The role requires strong SQL, API integration, UI/UX awareness, and proficiency with Jira, Confluence, Miro, Power BI, and UML. You’ll mentor, plan resource allocation, and drive delivery against the roadmap while fostering a high-performing

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Finance, or a related field.
• At least 5 years of experience as a Business Analyst or Product Manager in B2B or B2C, with a portfolio that includes both desktop and mobile projects.
• Knowledge of business analysis requirements, project management principles, practices, techniques, and tools.
• Understanding of basic usability principles and UI/UX design, including experience with Figma.
• Experience with SQL and a basic understanding of HTML, CSS, and JavaScript.
• Ability to work with API documentation and knowledge of API integration principles and best practices.
• Strong proficiency in Jira, Confluence, Miro, and UML or similar tools.
• Hands-on experience with visualization tools like Power BI or Tableau to present data insights.
• Experience in creating mockups and sketches for user interfaces.
• Excellent communication skills, capable of engaging effectively with both technical and non-technical stakeholders.
• Experience leading a Business Analysis team of 10-12 members.
• Understanding of Agile methodologies.
• Strong analytical and problem-solving skills.
• At least an Upper-intermediate level of English proficiency.
• Would be a plus:Experience with Web/Mobile/Cloud platforms;3rd party integrations;

Responsibilities

• Establish and maintain strong relationships with business stakeholders and executives.
• Contribute to and provide inputs for a clear product vision, strategy, and roadmap aligning with the customer’s objectives and priorities.
• Team management, mentoring, coaching, supportingPlanning and BA resourсe management
• Track and report on delivery progress according to roadmap, and adjust roadmap in case of changes in priorities or dependencies are revealed.
• Elicit business and user needs, capture high-level requirements, and prioritize them with the product team.
• Lead a team of business analysts, fostering a collaborative and high-performing culture.

Skills

Stakeholder mgmt

Product roadmap

Team leadership

People management

SQL

API integration

Power BI

Tableau

Figma

English

Agile

UX basics

Communication

Education

Bachelor’s degree in CS/IT/Business/Finance

Tools

Jira

Confluence

Miro

UML

Job description

At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions.

Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms.

With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration.

Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape.

Whether scaling your PSP, enhancing your EMI services, or diving into open banking,

WhiteTech is your partner for innovation and growth.

We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK, Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans.

We also consider applicants from different locations who can work within Central European Time (CET).

At WhiteTech, we're more than a fintech company; we're working to redefine the payment landscape globally.

Our mission is to empower both businesses and consumers by providing smooth, secure, and reliable payment solutions.

As the projects grow so must the team.

We're currently looking for a dedicated Lead Business Analyst to join our team.

Your key responsibilities:

• Establish and maintain strong relationships with business stakeholders and executives.
• Contribute to and provide inputs for a clear product vision, strategy, and roadmap aligning with the customer’s objectives and priorities.
• Team management, mentoring, coaching, supportingPlanning and BA resourсe management
• Track and report on delivery progress according to roadmap, and adjust roadmap in case of changes in priorities or dependencies are revealed.
• Elicit business and user needs, capture high-level requirements, and prioritize them with the product team.
• Lead a team of business analysts, fostering a collaborative and high-performing culture.

Requirements & Skills:

• Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Finance, or a related field.
• At least 5 years of experience as a Business Analyst or Product Manager in B2B or B2C, with a portfolio that includes both desktop and mobile projects.
• Knowledge of business analysis requirements, project management principles, practices, techniques, and tools.
• Understanding of basic usability principles and UI/UX design, including experience with Figma.
• Experience with SQL and a basic understanding of HTML, CSS, and JavaScript.
• Ability to work with API documentation and knowledge of API integration principles and best practices.
• Strong proficiency in Jira, Confluence, Miro, and UML or similar tools.
• Hands-on experience with visualization tools like Power BI or Tableau to present data insights.
• Experience in creating mockups and sketches for user interfaces.
• Excellent communication skills, capable of engaging effectively with both technical and non-technical stakeholders.
• Experience leading a Business Analysis team of 10-12 members.
• Understanding of Agile methodologies.
• Strong analytical and problem-solving skills.
• At least an Upper-intermediate level of English proficiency.
• Would be a plus:Experience with Web/Mobile/Cloud platforms;3rd party integrations;

Our recruitment process typically follows these stages:

• Application screeningInterview Stages (2-3 weeks):
• Prescreening callTechnical AssignmentTechnical Interview
• Job OfferReferrals: Employment and Background Check

We offer:

• Competitive compensation package (commensurate with your experience)
• 19 business days of flexible Paid Time Off (PTO)
• Fully remote work with flexible hours (within the CET time zone) from any location of your choice
• Values-driven culture with a friendly and supportive work environment
• Opportunity to regularly participate in conferences and community events as both a participant and contributor
• Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency
• Embrace the opportunity to develop skills in a cutting-edge fintech environment