Business Analyst

WhiteTech; New York (NY); À distance; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Fully remote work with CET alignment

PTO 19 days

Conference participation

Growth-focused culture

Résumé du poste

WhiteTech is a remote-first technology company delivering white-label and SAAS solutions for EMI, PSP, e-commerce, and open banking. The role focuses on deep business analysis, product management, and coordinating across technical and non-technical stakeholders.

You will gather requirements, analyze markets, and help drive features from concept to launch, while supporting sales and partner teams in a fully remote CET-friendly environment.

Qualifications

• Bachelor’s degree in a related field.
• At least 3 years as a Business Analyst or Product Manager.
• Experience in B2B and B2C environments.
• Knowledge of BA requirements, PM principles, tools.
• Understanding of UI/UX basics (Figma).
• Experience with SQL and basic front-end tech (HTML/CSS/JS).
• Strong proficiency with Jira, Confluence, Miro, UML, Google tools.
• Excellent communication with technical and non-technical stakeholders.
• Understanding of Agile methodologies.
• Strong analytical and problem-solving skills.
• English at least upper-intermediate level.

Responsabilités

• Conduct comprehensive business analysis for fintech projects.
• Benchmark industry trends, market conditions, and competition.
• Collect and prioritise product requirements from stakeholders.
• Create use cases, user stories, and documentation.
• Identify gaps in products and processes.
• Collaborate with third-party developers to integrate API/SDKs.
• Provide technical support to sales, operations, and partner teams.
• Participate in testing, launch, and post-integration monitoring.
• Produce technical docs, integration manuals, and training materials.
• Lead knowledge transfer and product demonstrations.

Connaissances

Business analysis

Product management

Agile methodologies

Stakeholder communication

SQL

HTML/CSS/JS basics

UX/UI awareness (Figma)

English communication

Formation

Bachelor's degree in CS/IT/Business/Finance

Outils

Jira

Confluence

Miro

UML

Google Docs

Description du poste

At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions. Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration. Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape. Whether scaling your PSP, enhancing your EMI services, or diving into open banking, WhiteTech is your partner for innovation and growth.

We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK, Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. We also consider applicants from different locations who can work within Central European Time (CET).

Your role and impact

• Conduct comprehensive business analysis for diverse fintech projects and initiatives.
• Analyze industry trends, market conditions, and competitor strategies for benchmarking purposes.
• Collect and prioritize the product requirements from stakeholders and the focus groups.
• Develop detailed use cases, user stories, and documentation to outline product features and functionalities.
• Identify and address gaps in current products and processes.
• Work with third-party developers to integrate API and SDK products.
• Provide technical support to internal sales, operations units, and partner engineering teams.
• Participate in troubleshooting, testing, launching, and monitoring post-integration of solutions.
• Create technical documentation, integration manuals, guidelines, user manuals, and training materials for clients.
• Manage internal knowledge transfer and conduct product demonstrations to stakeholders.

Requirements & Skills

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Finance, or a related field.
• At least 3 years experience as a Business Analyst or Product Manager.
• Familiarity with both B2B and B2C environments.
• Knowledge of business analysis requirements, project management principles, practices, techniques, and tools.
• Understanding of basic usability principles and UI/UX design (Figma).
• Experience with SQL and basic knowledge of HTML, CSS, JavaScript.
• Strong proficiency in Jira, Confluence, Miro, UML, and Google tools (Docs, Sheets, etc.).
• Experience in creating mockups and sketches for user interfaces.
• Excellent communication skills, capable of engaging effectively with both technical and non-technical stakeholders.
• Understanding of Agile methodologies.
• Strong analytical, and problem-solving skills.
• At least an Upper-intermediate level of English.

Our recruitment process typically follows these stages

• Application screening
• Interview stages (2-3 weeks): Prescreening call (40 min), Technical interview with PM (60 min), Final interview with Head of PMO (60 min), Job offer.
• Referrals: Employment and background check.

We offer

• Competitive compensation package (commensurate with your experience)
• 19 business days of flexible Paid Time Off (PTO)
• Fully remote work with flexible hours (within the CET time zone) from any location of your choice
• Values-driven culture with a friendly and supportive work environment
• Opportunity to regularly participate in conferences and community events as both a participant and contributor
• Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency