Lead Budtender — Elevate Customer Experience & Team Leadership

T E C Industrial Inc; Nevada; On-site; USD 22,000 - 30,000; Full time

Job summary

TRP is hiring a Lead Budtender in Nevada to lead the Budtender team and partner with the Hospitality CO-Manager and GM. You will drive the TRP customer experience, support product knowledge, and maintain high visual standards to encourage repeat business through our loyalty program.

The role requires at least 2 years of supervisory experience in retail, strongCannabis knowledge, and proficient Microsoft Office skills. Long hours and weekend work are expected.

Qualifications

• Passion for and knowledgeable about Cannabis.
• Passion for Cannabis Culture.
• Minimum 2 years’ experience supervising training, quality and customer service in retail.
• Microsoft Office skills in Word, Excel and Outlook.

Responsibilities

• Execute TRP world class customer experience.
• Provide a friendly and warm welcome to all customers.
• Execute TRP customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.
• Drive repeat business through local grass roots networking and our loyalty program.
• Continuously measure and follow up with all managers and employees on TRP customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.
• Work closely with GM and other CO-Managers to set clear sales volume and KPI goals.
• With the GM and Managers to review and analyze KPI’s and apply knowledge/learnings to drive sales volume.
• Help store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.
• Partner with GM and Hospitality CO-Manager on community outreach, press and in-store events.

Skills

Passion for Cannabis

Cannabis Culture

Retail supervision

Customer service training

Tools

Microsoft Office (Word/Excel/Outlook)

Job description

TRP is hiring a Lead Budtender in Nevada to lead the Budtender team and partner with the Hospitality CO-Manager and GM. You will drive the TRP customer experience, support product knowledge, and maintain high visual standards to encourage repeat business through our loyalty program.

The role requires at least 2 years of supervisory experience in retail, strongCannabis knowledge, and proficient Microsoft Office skills. Long hours and weekend work are expected.