Lead Beverage Server

Cowlitz Indian Tribe; Ridgefield (CT); On-site; USD 17,000 - 25,000; Full time

Job summary

Cowlitz Indian Tribe seeks a Beverage Server to provide world-class guest service on the gaming floor, taking drink orders and serving beverages in a responsible, compliant manner.

You will handle payments, operate the POS system, and support the Beverage team while adhering to state liquor laws and safety measures. Must be 21+, reliable, and able to work nights/weekends in a standing role, including lifting up to 25 lbs.

Qualifications

• HS diploma or GED required.
• 1 year of experience serving in a high-volume food and beverage setting.
• Excellent interpersonal skills and team-oriented.
• Candidate must be over 21 years of age.
• Must be dependable, flexible, and able to work nights/weekends.
• Position is standing; ability to lift 25 lbs and be comfortable in a smoking environment.

Responsibilities

• Provide world-class guest service on the gaming floor and take drink orders.
• Serve alcohol and non-alcoholic beverages according to procedures.
• Handle payments and operate the POS system.
• Cooperate with Beverage Servers and management.
• Comply with state liquor laws and safety/shutoff procedures.
• Maintain confidentiality of sensitive information.
• Other duties as assigned.

Skills

Guest service

Interpersonal skills

Flexibility

Shift work

Alcohol service

Education

High School Diploma or GED

Tools

POS system

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

Pledge for Success:

We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

Provides world class guest service on our gaming floor, taking drink orders, serving alcohol and non-alcoholic beverages to guests, and taking payment for purchases in accordance with departmental procedures.

Duties and Responsibilities:

• Promotes superior guest service.
• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Provides coaching and training to Beverage Servers.
• Serves as a liaison between Beverage Servers and management team.
• Uses point of sale terminal and completes other cashiering functions.
• Consistently applies knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service, and shutoff procedures.
• Responsible for the handling all payment methods.
• Maintains confidentiality of sensitive information.
• Performs other duties as assigned.

Minimum Qualifications:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• One year of experience serving in a high-volume food and beverage setting.
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• A successful candidate must be over 21 years of age.
• Must be dependable, flexible, and available to work any shift, especially nights and weekends.
• This is a standing position, and includes bending and lifting, you must be able to do this job effectively for an 8-hour shift.
• Must be able to lift 25 lbs.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures.

Preferred Qualifications:

• One year of experience Supervising in a high-volume food and beverage setting.

Work Shift:

Knock, knock. Hear that sound? That’s opportunity!