Bistro Server (Coffee Shop)

Cowlitz Indian Tribe; Honolulu (HI); On-site; USD 25,000 - 39,000; Full time

Job summary

The Cowlitz Indian Tribe is seeking a hospitality professional to elevate the guest experience in our on-site bistro. You will greet guests, explain the menu, make recommendations, take and deliver orders, and support room service delivery when needed.

You should have at least 1 year of experience in food and beverage, be 21 years or older, and be willing to work in a smoking environment while adhering to health and safety standards.

Qualifications

• High School Diploma or GED.
• At least 1 year of experience in a food and beverage setting.
• Excellent interpersonal skills to foster a supportive team environment.
• Must be at least 21 years of age.
• Willing to work in a smoking environment.
• Willing to adhere to health and safety measures.

Responsibilities

• Greet guests, explain bistro menu, answer questions, and make menu recommendations.
• Take and deliver guest orders.
• Perform room service delivery duties as required.
• Present checks, process payments, and make change.
• Maintain cleanliness and restock as needed.
• Ensure identification for alcohol service and follow state laws.

Skills

Guest service

Interpersonal skills

Teamwork

Attention to detail

Education

High School Diploma / GED

Tools

POS system

Cash handling

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

Pledge for Success:

We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

Responsible for the overall guest experience as it relates to education, delivery and presentation of bistro food and beverage

Primary Duties and Responsibilities:

• Promotes superior guest service.
• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Greets guests, explains bistro menu, answers questions, and makes suggestions regarding food, coffee, and additional beverage options.
• Takes and delivers guest orders.
• Performs all services as determined by establishment’s size and practices.
• Performs Room service delivery duties.
• Presents check, accepts payment, and makes change.
• Performs side duties including cleaning tables, restocking-items, filling ice bins, set up, cleaning using compounds.
• Has complete knowledge of the legal drinking age and procedures.
• Checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages.
• Has knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages.
• Maintains confidentiality of sensitive information.
• Performs other duties as assigned.

Minimum Qualifications:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• At least 1 year of experience in a food and beverage setting.
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Must be at least 21 years of age.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures.

Preferred Qualifications:

• Barista experience preferred

Work Shift:

Knock, knock. Hear that sound? That’s opportunity!