Lead Benefit Programs Specialist

Virginia Department of Social Services; Virginia (MN); Presencial; USD 65 000 - 80 000; Tempo integral

Resumo da oferta

Virginia Department of Social Services is seeking a Benefit Programs Specialist IV to perform lead work in benefit programs, train staff, review case files, and provide back-up supervision. The role includes consulting on complex cases while adhering to policies and maintaining confidentiality.

The incumbent will interpret procedures, balance workloads, and coordinate with staff and partners to support eligibility decisions and program outcomes.

Qualificações

• Comprehensive knowledge of applicable laws, codes, policies, and procedures.
• Knowledge of civil and Circuit Court procedures; understanding human behavior and resources.
• Experience in training staff and providing leadership in a team.

Responsabilidades

• Lead worker, conduct program training for staff, and provide back-up supervision.
• Answer questions related to policies, advise on complex cases.
• Prepare case records and reports; handle sensitive information.

Conhecimentos

Staff leadership

Staff training

Case file review

Consultation on complex cases

Policy interpretation

Computer skills

Descrição da oferta de emprego

Virginia Department of Social Services is seeking a Benefit Programs Specialist IV to perform lead work in benefit programs, train staff, review case files, and provide back-up supervision. The role includes consulting on complex cases while adhering to policies and maintaining confidentiality.

The incumbent will interpret procedures, balance workloads, and coordinate with staff and partners to support eligibility decisions and program outcomes.