Lead Behavioral Health Coordinator – Patient Care Ops

Socket.dev; Lake Elmo (MN); On-site; USD 52,000 - 68,000; Full time

Job summary

HealthPartners Regions in Lake Elmo is seeking a Lead Behavioral Health Coordinator to lead the Development Pediatric team, ensure protocols are followed, and manage scheduling, referrals, registration, and clinic reception for the designated area. The role serves patients of all ages, primarily adults.

The position requires strong customer service, computer and phone system skills, and the ability to work under pressure while maintaining attention to detail.

Qualifications

• High school diploma or equivalent required.
• Five years of office clerical experience, including at least two years in a medical office setting.

Responsibilities

• Lead the Development Pediatric team and ensure adherence to established protocols.
• Batch daily charges and provide patient appointment scheduling.
• Handle appointment referrals, information, registration and clinic reception for designated area.
• Work with patients of all ages, primarily adults, and respond to inquiries effectively.

Skills

Customer service

Computer skills

Phone system

Attention to detail

Work under pressure

Communication

Education

High school diploma or equivalent

Tools

EPIC

Job description

HealthPartners Regions in Lake Elmo is seeking a Lead Behavioral Health Coordinator to lead the Development Pediatric team, ensure protocols are followed, and manage scheduling, referrals, registration, and clinic reception for the designated area. The role serves patients of all ages, primarily adults.

The position requires strong customer service, computer and phone system skills, and the ability to work under pressure while maintaining attention to detail.