Lead Bartender & Team Coach for High-Volume Service

Briggs Management; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Briggs Management is seeking a Senior Lead Bartender to guide a team in delivering exceptional drink service and guest experiences. The role focuses on coaching staff, maintaining high standards of quality and safety, and driving efficiency and sales on each shift.

The ideal candidate will demonstrate strong leadership, communication skills, and the ability to manage a fast-paced bar in a customer-centric environment.

Qualifications

• Flexibility to work weekends and closing shifts.
• Strong communication with customers and coworkers.
• Ethical, positive attitude aligned with company values.
• Ability to manage a fast-paced, high-volume store with customer focus.
• Proficient in using a PC.
• Ability to read and understand financial reports.
• Excellent time-management and multitasking skills.
• Proven leadership and organizational abilities with attention to detail.
• Track record of delivering exceptional customer service.

Responsibilities

• Train, coach, and develop crew members and team leaders.
• Delegate tasks and follow up.
• Hold team accountable and provide coaching.
• Communicate goals in team meetings and recognize contributions.
• Educate team on policies, labor laws and safety procedures.
• Contribute to hiring crew members.
• Ensure fast, friendly, accurate service.
• Support performance reviews for crew.
• Handle customer issues to improve satisfaction and loyalty.
• Ensure product quality, restaurant cleanliness, and safety standards.
• Assist with increasing comparable sales and meeting budgeted sales.
• Control labor costs through staffing and scheduling.
• Ensure cash handling and deposit procedures.
• Manage inventory and ordering systems.

Skills

Flexible hours

Communication

Ethics & attitude

Fast-paced leadership

PC proficiency

Financial literacy

Time-management

Leadership & organization

Customer service

Education

Customer service experience

Tools

PC

Job description

Briggs Management is seeking a Senior Lead Bartender to guide a team in delivering exceptional drink service and guest experiences. The role focuses on coaching staff, maintaining high standards of quality and safety, and driving efficiency and sales on each shift.

The ideal candidate will demonstrate strong leadership, communication skills, and the ability to manage a fast-paced bar in a customer-centric environment.